inTouch - Lifetime Deal: $49 once vs Klaviyo $240/yr | AppSumo
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inTouch
Launch email, SMS, and RCS campaigns with automations, journeys, and analytics
$49
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License Tier 1:$49
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- Lifetime access
- Refundable up to 60 days
- Plus members are covered by our We Got Your Back guarantee
Chosen by AppSumo for their potential and innovation
When your email tool and SMS tool don't talk to each other, coordinated sends are just a coincidence. Luckily, inTouch unifies email, SMS, and RCS campaigns, contacts, and automations in one platform.
TL;DR
- Automate customer journeys across email, SMS, and RCS with triggers, conditions, and branching paths
- Build and A/B test email campaigns with a drag-and-drop editor, then track opens, clicks, and bounces
At-a-glance
Alternative to
ActiveCampaign, Klaviyo, Mailchimp
Integrations
API, Salesforce, Webhooks, Zapier
Best for
Ecommerce, Marketers, Small businesses
inTouch
Send smarter campaigns across every channel
Manage email, SMS, and RCS campaigns, automations, and journeys from one multichannel platform
Build and send email campaigns
- Design responsive emails with a drag-and-drop editor that supports text, images, buttons, video, and dynamic content
- Run A/B tests and validate content before sending to catch issues early
- Track opens, clicks, and bounces with real-time analytics so you know what's landing
Add SMS and RCS to your campaigns
- Combine SMS and RCS (rich communication services) with your email campaigns and manage all channels from one account
- Build interactive RCS cards with media, CTAs, and dynamic fields for richer mobile experiences
- Create and preview RCS content through a guided flow directly in inTouch
Automate journeys across channels
- Build automated journeys triggered by contact actions, events, or database conditions
- Branch paths with waits, splits, and conditions to send the right message at the right moment
- Connect email, SMS, and RCS within the same journey for coordinated, multi-channel sequences
Keep your contacts clean and compliant
- Configure subscribe, unsubscribe, and preference update flows with custom confirmation pages and opt-in logic
- Manage unlimited contacts and lists with advanced audience segmentation for precise targeting
- Connect inTouch to your CRM, ecommerce platform, or other tools via API and webhooks—or use Zapier for no-code automations
Choose the plan that’s right for you
Feel secure in your purchase with AppSumo's60 day money-back guarantee.
| ##### License Tier 1 $49$0 Buy now Lifetime access |
##### License Tier 2 $99$0 Buy now Lifetime access |
Recommended ##### License Tier 3 $199$0 Buy now Lifetime access |
##### License Tier 4 $429$0 Buy now Lifetime access |
|
|---|---|---|---|---|
| Emails per month | 10,000 | 22,000 | 50,000 | 100,000 |
| Mobile credits (one-time) | 200 | 400 | 1,000 | 2,000 |
| White label | ||||
| Multi-channel messaging | ||||
| Marketing automations | ||||
| Campaign management | ||||
| Adv. audience segmentation | ||||
| Unlimited contact mgmt. | ||||
| Unlimited list management | ||||
| Drag & drop content builder | ||||
| Asset management | ||||
| Lead generation forms | ||||
| Message preview | ||||
| Link check | ||||
| Anti-spam tools | ||||
| Real-time advanced analytics | ||||
| Performance insights | ||||
| SMS & RCS coverage | ||||
| Deliverability tools | ||||
| A/B testing | ||||
| API & webhooks | ||||
| Available add-on Mobile credits One-time; do-not expire |
Mobile credits $35/2000 mobile credits NoneMax 10000 Non-refundable |
Mobile credits $35/2000 mobile credits NoneMax 10000 Non-refundable |
Mobile credits $35/2000 mobile credits NoneMax 10000 Non-refundable |
Mobile credits $35/2000 mobile credits NoneMax 10000 Non-refundable |
Refundable up to 60 days
Plus members are covered by our
We Got Your Back guarantee
Deal terms & conditions
Open Deal terms & conditions
Lifetime access to inTouch.
All future custom AppSumo plan updates.
If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates.
No codes, no stacking—just choose the plan that’s right for you.
You must activate your license within 60 days of purchase.
Ability to upgrade between 4 license tiers while the deal is available.
Ability to downgrade between 4 license tiers within 60 days of purchase.
For exact pricing details regarding mobile credit usage by country/currency, visit https://cloud.mailinkloud.com/general/Price-list-EUR-USD.pdf.
\ See inTouch](https://rdcom.com/en/intouch/appsumo/)
Founded January 1, 2000
🇮🇹Veneto, Italy
11-50
Growth
Bootstrapped
We use PandaDoc to confirm each founder's identity.
Unified messaging platform
inTouch was created to help organizations tackle the growing complexity of customer communications. By unifying SMS, Email, and RCS channels into a single platform, it empowers teams to deliver consistent, targeted messages without juggling multiple tools.
The platform addresses the need for scalable messaging that adapts to diverse audiences and use cases—from marketing campaigns and transactional notifications to advanced audience segmentation and analytics. With automation and multi-channel support at its core, inTouch streamlines workflows and enhances engagement.
CEO/Founder
Questions & reviews
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Reviews2Questions23FAQs17From the founders1
Have a question?
Here you'll find a curated collection of frequent questions and answers, designed to provide you with quick, clear information about the product.
For all other questions refer to the questions tab
Helpful links
Open Helpful links
What is inTouch?
Open What is inTouch?
inTouch is a digital messaging platform by rdcom that enables businesses to manage SMS, Email, and RCS communications in a centralized environment.
How do the mobile credits work exactly in terms of pricing and different countries/currencies?
Open How do the mobile credits work exactly in terms of pricing and different countries/currencies?
Mobile credits can be used for SMS and basic RCS. For exact details on prices per country, visit this link.
Who is inTouch designed for?
Open Who is inTouch designed for?
inTouch is designed for businesses, digital platforms, and organizations managing marketing or transactional communications.
Does inTouch support API integrations?
Open Does inTouch support API integrations?
Yes, inTouch provides APIs and webhooks to integrate messaging into existing systems.
What channels can I manage with inTouch?
Open What channels can I manage with inTouch?
With inTouch, you can manage SMS, Email, and RCS communications.
What are some use cases for inTouch?
Open What are some use cases for inTouch?
inTouch supports various use cases including e-commerce transactional notifications, marketing campaigns, SaaS platform communications, and operational messages for businesses and services.
How does inTouch ensure data security and compliance?
Open How does inTouch ensure data security and compliance?
inTouch is developed in compliance with applicable regulations, including GDPR, and includes tools to manage consent, preferences, and contact data responsibly.
What advanced features does inTouch offer?
Open What advanced features does inTouch offer?
inTouch integrates advanced tools such as One-Time Password (OTP) services for secure logins and payment confirmations, and SMS ADV for reaching a large audience through a direct and effective channel.
How can I start using inTouch?
Open How can I start using inTouch?
You can activate a free trial of inTouch for 60 days, which includes 250 emails per day and 20 SMS or RCS messages.
Are Multi-Account and Multi-User included in the AppSumo Lifetime Deal?
Open Are Multi-Account and Multi-User included in the AppSumo Lifetime Deal?
No. Multi-Account and Multi-User are additional inTouch features and are not included in the AppSumo Lifetime Deal. Multi-Account allows you to create sub-accounts for different brands or customers, while Multi-User allows you to add users with different roles and permissions. If you need either option, contact us at support@rdcom.com and we'll help you find the right setup.
How many email domains can I connect?
Open How many email domains can I connect?
As a rule, each account/tier is intended for one brand. You can connect more than one email domain as long as all the domains belong to the same company or brand. Different brands or customers require separate accounts or an additional Multi-Account setup.
Does inTouch include pop-up forms, landing pages and thank-you pages?
Open Does inTouch include pop-up forms, landing pages and thank-you pages?
Yes. inTouch includes pop-up forms, landing pages and thank-you pages, all included in the AppSumo Lifetime Deal. You can use them to collect leads and grow your contact database.
What is the difference between RCS Basic and RCS Rich, and what is included in my AppSumo plan?
Open What is the difference between RCS Basic and RCS Rich, and what is included in my AppSumo plan?
RCS Basic provides the standard RCS messaging service, with pricing based on the destination country. RCS Rich supports richer message formats such as images, videos, carousels and files. RCS Rich is available in inTouch but is not included in the AppSumo Lifetime Deal. RCS Rich traffic can be purchased separately from rdcom.
What is an SMS Sender ID and how does it work?
Open What is an SMS Sender ID and how does it work?
A Sender ID is the name or number displayed to recipients as the sender of an SMS message. Depending on the destination country, it can be alphanumeric or numeric. Registration requirements and any associated costs may vary according to local regulations. You can start the Sender ID registration process directly in inTouch. Our team will review the request according to the requirements of the destination country.
Can I buy additional Mobile credits after the AppSumo deal ends?
Open Can I buy additional Mobile credits after the AppSumo deal ends?
Yes. You can continue purchasing Mobile credits even after the AppSumo deal has ended. After the deal ends, purchases will be arranged directly with rdcom.
What does the White Label option include? Does it include sub-accounts or multiple users?
Open What does the White Label option include? Does it include sub-accounts or multiple users?
White Label is included in Tier 4. It allows you to customize inTouch with: a dedicated domain for platform access and link tracking; your own platform name, logo, and visual branding; White Label APIs; dedicated API documentation available through a custom URL; White Label webhooks; additional advanced settings. Sub-accounts and multiple users are not included in the AppSumo Lifetime Deal. These are separate options that can be purchased directly from rdcom if needed. For more information about these additional options, contact us at support@rdcom.com.
Expected to respond within 24 hours
Veneto, Italy
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Showing 5 of 23 questions
DaudelinPhoto](/content/profile/DaudelinPhoto/index.html)
DaudelinPhotoPLUS
Sep 18, 2026
Q: Segmentation of campaigns
I have a few questions :
How much can you segment your list when sending a campaign? Can you decide to send, for example, a campaign only for people who opened an email within the last 30 days?
In journeys, can you have different steps based on which link a recipient clicked in an email?
Founder Team
Daniele_inTouch
Sep 23, 2026
A: Hello,
you can segment your list of contacts in many different ways when sending a campaign. Yes you can decide to send a campaign only to the subscribers who opened previous emails inthe last 30 days.
In journes you can set steps based on the subscribers' interactions on the email content. The feature by which you will be able to set a new step on the journey based on the click on the specific link in an email will be released in about 20 days from today. At this stage, you can choose to set up a new step in the journey based on clicks made on any link in the email. To set up a new step based on a click on a specific link, you will need to wait for the release of the new feature I mentioned above.
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craigknox](/content/profile/craigknox/index.html)
craigknoxPLUS
Edited Sep 13, 2026
Q: Love the looks of this - a few questions
A few questions before I purchase:
1. For U.S. email sending, do you use shared or dedicated IPs, and how is shared-IP reputation managed?
2. Can I authenticate a custom sending domain/subdomain with SPF, DKIM, and DMARC?
3. Can Journeys mix Email, SMS, and RCS in one automation?
4. Can API/webhooks add/remove contacts from Journeys?
5. Can inbound SMS/RCS replies trigger webhooks containing sender, message, and conversation/contact IDs?
6. Does the API support sending/replying within an existing conversation?
7. Is RCS Rich supported in the U.S., including images, cards, carousels, and buttons?
8. Can consent/unsubscribe status be managed via API/webhooks?
9. Is full API/webhook access included with the AppSumo plan?
10. Does AppSumo use the same email-delivery infrastructure as paid plans?
Founder Team
Daniele_inTouch
Sep 15, 2026
A: Hello,
sorry for being late. Please find below our answers:
1. By default we use shered IPs. Dedicate IPs can be assigned upon request (not included in the AppSumo LTDs). We evaluate the quality of lists and mailings based on internal tools that analyze uploaded data and aggregate statistics generated by each sender/account, on reports we receive from anti-spam organizations and MBPs, and on information and feedback we receive from our partners in managing and monitoring the sending infrastructure. Based on the metrics and results obtained, the account is assigned to the IP pool best suited to its reputation.
2. Yes sure
3. Email and SMS yes, RCS is being added now, it will be available in about 1 month from today
4. Yes, possible.
5. Yes.
6. Broadly speaking it is possible butit would be better to have an example/use-case to be sure we can give you the correct answer.
7. RCS is fully enabled in inTouch in Spain, Germany and Italy. In short the channel will be enabled in France, Austria and US and then in other countries too like Mexico, Brazil, India, South Africa etc. You can expect RCS being enabled in the US within the end of the year. Is it ok for you? Yes once available it will include images, cards, carousels, buttons etc. Once you log in inTouch you will be able to see what will be available (same features as the countries where it is already available)
8. Yes!
9. Yes
10. Yes, same infrastructure.
For further details you can reach out to us over email at support@rdcom.com. In case you need a technical discussion we can arrange a call of course.
Have a great day ahead!
Daniele
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mike3207](/content/profile/mike3207/index.html)
mike3207PLUS
Sep 12, 2026
Q: AI Voice Receptionist / AI Calling Features
Do you plan on adding AI Voice Receptionist / AI Calling Features to your offering? Ideally, I would be able to connect something like OpenAI's GPT-Live-1 API to handle calls as well. It seems like that would complete your offering if Intouch had that capability. Thanks in advance for your reply.
Founder Team
Daniele_inTouch
Sep 14, 2026
A: Hello and thank you for your question. The voice channel will be added in the future but as of now I can't give you a precise date. What I can tell you is that our development roadmap has been decided until June 2027, Voice (with or without AI) will be integrated later.
Have a great day ahead!
Daniele
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j940](/content/profile/j940/index.html)
j940PLUS
Edited Sep 9, 2026
Q: Credit cost in the USA
Hi, thank you for offering the software here in AppSumo. My main usage for the software will be for text messaging. I am having a hard time understanding the cost per credit / per text for usage here in the USA. Could you please break it down for me what each text would cost, I did see the PDF link to this
https://cloud.mailinkloud.com/general/Price-list-EUR-USD.pdf
But I still do not understand the cost per credit / text / sms. Thank you so much. I’m trying to also compare what you guys would charge vs what twillio charges. And if possible could you educate me in a fair apples to apples comparison with twillio.
Founder Team
Daniele_inTouch
Sep 10, 2026
A: Hello! Thank you for your question! The default cost for 1 SMS to US is USD 0,0175 (or € 0,015). Prices vary based on volume. If you're interested in larger volumes than those offered by AppSumo add-ons, please contact us directly for a customized quote. You can write to me directly or to our support. We can also have a look at Twilio's rates and compare them with ours if you like. I look forward to hearing from you!
Best,
Daniele
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Nicolet](/content/profile/Nicolet/index.html)
NicoletPLUS
Sep 4, 2026
Q: How to remove the RD logo on subscription flow email and confirmation?
Hi Daniele,
In one of the questions below you replied this:
1. Yes, emails contain inTouch/rdcom logo by default but any user can remove it, no need of white-label to remove it. The white-label version would give you the option of substituting the default platform logo with your own but if yiu just need to remove it you don't need a white-label to do it.
Unfortunately, I don't see the option to turn it off, and now all my confirmation request emails and confirmation page show the RD logo. Can you please help me out?
I'm worried your logo will show up in other emails as well, and that's not what I want. Can you point me in the right direction to turn it off globally so I don't have to do it on everything I send?
Founder Team
Daniele_inTouch
Edited Sep 7, 2026
A: Hi Nicolet,
Yes sure just let me check if you are enabled to remove it by yourself or with your configuration we need to do it on your behalf. I will ask our Product Team to check and I will get back to you at the soonest.
Best,
D.
Hi Nicolet, please double check your account. We have removed our logo and now you should not see it anymore. In some weeks time we will make this feature (logo removal) available inside inTouch so that users can turn it off by themselves, for now it is needed to ask us. Let me please know if it now works as expected.
Best,
Daniele
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Nicolet PLUS
Verified purchaser
Yes! It's gone. My husband is sending a follow-up email. Grazie mille, Daniele!
Founder
Thank you Nicolet, yep your husband's email has been received! Grazie mille! :-)
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DraftedTech PLUS
Verified purchaser
Deals bought: 196Member since: Feb 2018
Sep 21, 2026
A little buggy, great support, and the branding never goes away
Pros: it works, 10,000 emails for $49 against about 23 euros a month on their own site, technical support inside 24 hours from a real person who followed up. API and webhooks on every tier, 20 years in SMS so they will still be here.
Cons: manual PDF onboarding, the timezone bug that delayed an email seven hours, the setup page that hangs on a loading bubble, hard to learn, branding on every tier up to $429, and the branding question they never answered (non-technical support - still waiting a week later)
Once you style the email as HTML the powered-by line is not terrible. I would ignore the SMS add-on because $35 for 2,000 credits is their normal list price.
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Nicolet PLUS
Verified purchaser
Deals bought: 62Member since: Apr 2017
Sep 7, 2026
Promising European email marketing tool with fair pricing
We bought InTouch because we were looking for an email marketing solution for three of our brands. Even though it was a Launchpad deal, we chose tier 3 so we could really try it out.
So far, the experience has been very positive. The interface looks great, everything feels clear, and I especially like the automation journey. It is still in beta, but it already makes building an email flow feel very visual and intuitive.
We chose InTouch for two main reasons:
First, we are planning to move to Italy next year, so it feels good to support an Italian business. It is also a European company, and we are trying to move more of our overseas subscriptions to European alternatives.
Second, I really like that their pricing is based on the number of emails sent rather than the number of subscribers. For us, that feels like a much fairer proposition. I am not an avid newsletter writer, and I have always found it frustrating to pay based on subscriber numbers when actual usage depends on how many emails you send.
Of course, there are still a few things that could be improved; it’s a new product, so that’s to be expected. The onboarding process, for example, currently uses a PDF form, which feels a bit clunky. That said, I could also smile about it, and the support team was quick to help us out.
They addressed all our questions and minor issues promptly. I do hope the template builder gets a makeover at some point. It feels a little outdated, but it does work.
Overall, InTouch feels like a promising platform with a clear interface, a fair pricing model, and a responsive, helpful support team. We feel confident enough to purchase two more Tier 3 licenses for our other businesses.
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Founder Team
Daniele_inTouch
Sep 9, 2026
Hi Nicolet,
thank you very much for your review! It's been great to read it! We will do our best to continuously improve inTouch. Any advice is more than welcome of course! We look forward to welcoming you in Italy! Let's stay inTouch :-)
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Company details
CEO/Founder
\ See inTouch](https://rdcom.com/en/intouch/appsumo/)
Founded January 1, 2000
🇮🇹Veneto, Italy
11-50
Growth
Bootstrapped
Showing 1-1 of 1 posts
Updated May 29, 2026
A message from inTouch
Hey Sumo-lings! 🎉
We’re thrilled to roll out inTouch on AppSumo and put true multichannel super-powers in your hands.
With inTouch you can design once and speak everywhere—EMAIL, SMS, RCS, even automated journeys—without hopping between tools. ✨
Drag-and-drop builders, smart segmentation, and real-time analytics let you craft messages that land in the right inbox, pocket, or chat, right on time.
Need a birthday drip? A flash sale blast? A post-purchase nurture flow?
Done in minutes. 🚀
Plus, everything lives under one intuitive dashboard, so your team stays synced and your customers stay…well, in touch. 😉
We can’t wait to see the creative campa...
Read more